In many cases, re-starting the computer and then re-opening GP4 will correct the error.
If the error still occurs after a re-start, the GP4 program will need to be uninstalled and re-installed.
Windows update must also be run prior to the re-install to make sure all of the system patches and upgrades are installed.
The website for Windows update is:
http://windowsupdate.microsoft.com/ The host version of GP4 can be downloaded here:
Host Download The guest version of GP4 can be downloaded here:
Guest DownloadIf after running Windows update and re-installing GP4, you still experience the pure virtual function call error, see
this article for instructions on sending your System information file to GatherPlace so we can investigate the issue.